FAQ

We typically deliver within 2–5 business days across the UAE. Delivery timelines may vary slightly based on your location and product availability.

What products will you be using?

All our products are designed in-house using high-quality, skin-safe materials. We use lightweight, breathable fabrics that are ideal for summer in the UAE.

Can I get an over the phone estimate or do you have to come to my home?

For most orders, we provide accurate estimates over the phone or email. In-home consultations are only needed for custom or bulk orders.

Do I have to be home when you are deliver?

We recommend someone be available to receive and inspect the delivery, but we can also arrange contactless drop-offs with prior notice.

Are your products FDA approved?

Yes, all skincare-related accessories and materials are sourced from FDA-compliant suppliers, ensuring they are safe for all ages.

Where do you source your materials?

Our materials are ethically sourced from trusted suppliers in Europe and Asia, ensuring both quality and sustainability.

How do I place an order?

You can place an order directly through our website by visiting the Shop page. Just add your items to the cart and proceed to checkout.

What payment methods do you accept?

We accept payments via credit/debit card, Apple Pay, Google Pay, and cash on delivery (COD) within the UAE.

Do you offer returns or exchanges?

Yes, we offer hassle-free returns and exchanges within 7 days of delivery. Products must be unused and in original packaging.

Do you ship outside the UAE?

Currently, we only ship within the UAE. Stay tuned as we expand internationally!

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